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Covid secure, plus very helpful service team
Friendly, effecient and able to wait while it was being done compliments on my car at its rarity and great condition.
Kept in contact and advised if d yea works required
The professionalism and courtesy shown to me was first class.
From start to finish they made my visit an enjoyable experience.
Easy to deal with. Delivered on promises.
No issues with the services provided at all.
quick, easy and good communication
Prompt and efficient
The service engineer, Andrew Fergus, was fantastic, went in on a saturday morning expecting an appointment a few weeks away, I was told they could do it that morning as there was a cancellation. Everything was smooth, painless.
Always been very happy with the Stephen James at Bromley
Very professional and safe, organised, friendly environment.
One is kept informed of progress, from the initial video showing the vehicle and where any issues might be, to being called to give costs of any additional parts and labour required, to being told that the car is ready and collecting it.
Communication, efficiency and a hassle free experience.
Very efficient all done on time and great communication throughout
Very happy with the service and the work carried out on my car! Kindly let me use a loan car while work was carried out
Happy with the service
Again the service department went above and beyond. I am currently in the USA and unable to travel due back to the UK due to travel restrictions. The team even worked around the time zones to keep me updated.
Efficient and friendly
Very helpful the car was just due for brake fluid service, I asked them to also check on oil, water levels & tyre pressure, as I'm useless at all that, it was at a cost but they were happy to do this too
All ways letting me know of any Other issues that come up if any
Kept informed throughout the process. The parts needed came in good time and the fix was quick and to a high standard.
Polite greeting Service details were well explained Felt well looked after
All matters were dealt with professionally .
Easy booking in process, nice video of the inspection and follow up call
Car main issues fixed, brilliant friendly service.
All staff were very helpful and as mentioned felt very safe
Great customer service.
All very easy
Covid measures taken seriously and clearly managed well.
Although the vehicle, on this occasion, only underwent a straight forward MOT test, the service items needing attention and after service were dealt with well. Most helpful with a non-service problem I couldn't resolve myself - most grateful.
The Bromley branch is amazing! Post covid you have made it feel safe and have a clear structure to the process in the way you can control customers efficiently. Matt has given us A* service and Reece was amazing with both our cars being serviced as w
The service is carried out efficiently and in a timely manner.
All handled well - covid precautions seemed good - car was in for recall to enhance silencer noise reductions. Video sent to explain what had been done was useful and well presented.
A great service as always, with no hassles
The whole process went smoothly.
5/5 cannot be faulted
Taj was professional and knowledgable about the car and the purchase process
Did what you said you would do and listened to my additional request.
Efficient service carried on time and useful video provided
All went well no issues. Would have been very satisfied if they gave me a courtesy car
Always friendly and efficient.
The sales person Helen and her manager gave an excellent service and when a car wasn't immediately available looked to source from another BMW dealer
Communications were made a bit more difficult by the Dealer lockdowns imposed as a result of COVID-19 by the UK government.
Made you feel comfortable throughout the whole buying process
Professional and firendly as always
They are always helpful, communicative and professional
All staff at widmore road Bromley We're polite and would Gladly recommend friends and family To the centre.
Good customer service.
Helpful, polite sales person, who was not pushy, but provided all the help and advice needed. This was particularly important to me as I was changing from manual to automatic for the first time and required additional information.
Taj was incredibly helpful and I would recommend him to anyone
I never thought that I would be able to purchase a brand new car but Nick Reynolds at BMW very carefully explained to me what options were available, and from that point it was very easy. I initially intended to buy a used car and got a new one.
It was very clear what precautions had been put in place due to the pandemic and I felt that safety of customers was important.
Everything happened as I expected
Stephen James, the salesman was Taj Doofer, kept me informed throughout the whole process. Taj seemed to be really interested in maling sure that we got the car that was just right for us.
Rahaab was brilliant
Knowledgeable salesman who fully explained the car and the T&Cs of the finance. Kept us informed of progress with the order.