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All handled well - covid precautions seemed good - car was in for recall to enhance silencer noise reductions. Video sent to explain what had been done was useful and well presented.
A great service as always, with no hassles
The whole process went smoothly.
Taj was professional and knowledgable about the car and the purchase process
5/5 cannot be faulted
Did what you said you would do and listened to my additional request.
Always friendly and efficient.
All went well no issues. Would have been very satisfied if they gave me a courtesy car
Efficient service carried on time and useful video provided
Work clearly explained and all done in one day.
The Service Team and Engineer went out of their way to find a solution and the engineer, Wayne was very helpful and knowledgeable to talk to regarding the irritating noise around the doors and solution and the battery mileage capacity issue re 330e
Part ordered in advance for warranty repair so very quick job.
Everything was dealt with perfectly and professionally.
First class service.
No issues at all - highly efficient.
They arranged a follow up job that needed doing at a time to suit me and arranged a test drive at the same time. Both jobs were completed within the time promised. Staff very friendly and helpful.
Reece went above and beyond to help me out of what would otherwise have been an extremely stressful situation.
First service with this car. Very efficient.
My vehicle had a recall and timing to book it in was quick
Professional no problems very polite staff
Work completed quickly and efficiently and priced reasonably.
They rectified the missing bolt as a result of the end of warranty service and they also sorted out the issue with my air conditioning. They took full responsibility and communication was excellent. Reece, The Service Manager was brilliant. Thanks.
came too early for service but had a health check on car anyway
Personable, professional and welcoming
Just so easy start to finish
Video showed the checks carried out and gave a good verbal description of all the areas checked and what the results were.
Simple booking system online. Everything was smooth and price was reasonable.
Easy to book and information given of the service carried out. Well organised with the self distancing and sanitising.
Good efficient service
Efficient, professional service.
very friendly , loved the video of cinema the workings under the car
Just good, efficient, helpful, and quick service
It was a very positive experience given the current difficult circumstances with Covid 19 and all the safety measures in place.
Apart from paying more than I thought i was satisfied
All was well organised at Bromley and ready when advised
As before great service and friendly and professional staff
Courteous and efficient
Smiling and helpful
All was good.
The staff were very friendly
There were no issues from my perspective
When I dropped my car off I was told it would not have a complementary wash due to covid! I could not understand risk of washing car.
Serviced my car quickly and efficiently, notified by text and a call.
Andrew Fergus very helpful
Very satisfied. Handed car over easily. Available very quickly.
friendly,helpful dealership with a nice atmosphere
Experience was without any issues
My experience was stress free and painless and I never felt i was being pushed towards a deal. The cleanliness and social distance measures in place were managed very well and clearly a high priority.
I was offered an efficient and professional service.