No news found with your current search criteria.
Very efficient and friendly
Receive excellent and professional service
Easy to book. Work was completed satisfactorily, on time and according to the estimate I had been given. The staff are very friendly and helpful too.
Job was completed whilst I waited.
I was surprised that the complimentary clean/hoover did not include the boot. Minor but usually done in other garages
Things should have been done before I purchased the car, faulty roof, missing wheel lock, missing wind deflector, dropped door on delivery of vehicle, car returned for faulty control units, I'm a returning customer and did not expect this on a used v
I come with a problem on bord and they did not fix it i have lost a day of work Waiting for it and in the end they change my tyres just To Take my money as my tyres where new
They damaged our less than one year old 140i whilst repairing it.
Could not replace my tyre
The service received was friendly and efficient
Fault clearly identified, quickly fixed and communication was good during the hours the car was in the garage. Also had a lift to the station so I could get on with my day as normal.
Very efficient and professional
Very good well done
Had to wait too long for the booking
Staff were very knowledgeable and professional The technician Richard Broughton delt with all of my queries excellently
I took my car in for a service and MOT. I was told the car did not need a service and the service notification on the dashboard would be reset after the MOT but it does not appear to have been done so i do not know when the next service is due
Poor customer services Pricing issues
Car not very well cleaned
Efficient service and staff. Not price competitive on replacement tyres after tear discovered
We believe the door was scratched while the car was serviced. Despite multiple follow ups and photos provided there is no response from the showroom.
Everything taken care of quickly and courteously
After the service, I am now experiencing a flat spot on the throttle that was not happening prior to the service.
On a saturday it wasn't explained when I booked that nothing other than a basic service was obtainable when I needed to have a potential fault looked at.
See 1 above.
Clean car returned and prompt service visit.
In the beginning i was not told about an earlier body work on the car, I was told that I have run flat tyres which is false. My rear wiper makes noise but I took it out of euphoria. My car was not washed after full servicing.
As above. It would also be helpful to get an understanding on what is included on each inspection
I booked engine oil service and brake fluid service online as per service indicator. But done additional microfilter service till the payment point. Initially asked for ridiculous price agreed to accept online price later on.
Only blip in the process was the minor difference between the running in service price quoted on the website when booking and what the price was said to be when I arrived at the BMW centre (slightly more). It actually ended up cheaper though!
Efficient and professional service
Prompt efficient and warranty literally days out of warranty when fault noticed but BMW were kind enough to pay for parts and labour to repair the fault. I was kept up to date with everything.
You did the work I needed nicely and on time, good job
I know that that the car is in good hands, and everything will be covered during the service.
The team manged to rectify problem as an emergency because I was travelling abroad in the car the following weekend. Excellent service by Michael
Total lack of care or concern
This was MOT certificate
brake fluid change. When I collected the car, the warning light had not been reset. Also end of warranty check identified a problem with the side cover of front (drivers) seat (COMFORT SEAT) it was "repaired" but then dropped off needing revisit
We were informed and updated on service to car.
It would have been a 5 star but I must say the valeting at this centre is abysmal. The alloys were still very dirty. The body didn't look clean at all. I wouldn't say courtesy car wash if this is what's offered.
Always provided satisfactory service requirements and help, save for their ability to deal with query over ULEZ described below which is a management issue both locally and with BMW itself
Should have appraised us of progress so I didn't leave work early to collect car when still not ready
very please with the car collection and service in general
Been informed every step of the way towards delivery.
The process of choosing, road testing and buying the G20 went very smoothly with no problems and car was delivered to specification.
Nick was really helpful and kept me well informed of progress. He took time to understand what we were looking for.
Chris Rose Alana King and the Business manager all made our experience feel personalised and special.
Again great service provided by Arron Thomas
Taj was totally professional and we were advised throughout the procedure rather than sold a vehicle
Excellent care and explanation.
THERE WERE NO PROBLEMS AND YOUR COMPANY COMMUNICATED WITH THROUGHOUT.
The Stephen James sales executive - Alana King was very helpful throughout the process and kept me updated on the progress of delivery of the vehicle from the time the booking was made to the final delivery date.