SERVICE

5.0

NEW CAR SALES

5.0

390 ratings and 148 comments received in the last 90 days.

18 July 2022

Very satisfied. BMW Bromley gave a good price on the order and the whole process was seamless and accommodative.

11 July 2022

Regularly updated with progress and all questions answered promptly.

10 July 2022

Helpful staff & nothing was to much trouble, answered all our questions & made us feel comfortable.

08 July 2022

Very professional

04 July 2022

Nothing but praise for the service given by Stephen James Bromley and Nick Reynolds in particular. He took the time to understand my requirements and was straightforward to deal with.

04 July 2022

Nick made it very easy. Helped choosing colour and options. Kept in contact to update me on progress to delivery.

04 July 2022

I dealt with Rahaab from day 1 and his service and duty of care were exceptional. Very proactive, friendly and efficient service. He had the answers to all my questions & supported us during the process. Rahaab sets the standards of service very high

04 July 2022

Stephen James are an excellent BMW dealership

29 June 2022

Professional service as always, very helpful also with helping with cherished number plate change over

28 June 2022

The car show room is very customer friendly

19 July 2022

had no problems very satisfied with the experience with BMW Stephen James

18 July 2022

Job was booked in very quickly and car washed after service

17 July 2022

Always a happy and friendly atmosphere

16 July 2022

Haven't had any issues with BMW customer service etc.

16 July 2022

They took full responsibility for the fault or any inconvenience Service team manager Lucy Llewellyn is the best

16 July 2022

The service is always transparent. No hidden surprises. When questions are asked, they are answered clearly with no double-talk. No misinformation. Timescales given are realistic. They deliver above and beyond expectations.

14 July 2022

All work done within time line and on agreed price. Comfortable environment to wait in

12 July 2022

Good communication, good manner, clear and effective. On issues was honest about source of delay

11 July 2022

Good, professional staff and customer experience

11 July 2022

Nothing to fault. Excellent reception and dealership staff. Confidence in technicians and their reports

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